+44 (0) 1494 927 418 enquiries@mareeba.co.uk

CRM Value Maximisation

CRM Value Maximisation

Mareeba’s Value Maximisation service is designed to help organisations get more value from their existing CRM systems.

Many businesses have spent a lot of money on CRM technology and related implementation services, but are unclear if the systems are generating a real return on investment, or how to best address the situation if not. Value Maximisation is designed to answer these questions.

Our approach is to review your system set-up, analyse the data, and interview key users in order to diagnose:

  • Are the benefits originally envisaged being delivered?
  • If not, what are the bottlenecks and problem and how can these be best resolved?
  • What are the next logical extensions to increase value from the system?

The output of the engagement is a report that sets out the answers of the above, together with a prioritised action plan designed to help you quickly and cost-effectively realise more benefit from your existing technology platforms and address any identified issues.

As independent CRM consultants, we’ve no interest in trying to sell you more software or CRM implementation services that you don’t really need (as your technology provider might want to do).

Our focus is on the practicalities of generating sustained operational benefits from CRM and related technologies.

We work with a wide variety of CRM platforms including Microsoft Dynamics and Salesforce.com, and will provide you with an experienced, objective perspective on how to turn things around fast.

To find out more about our CRM Value Maximisation services, email us at enquiries@mareeba.co.uk, or call on 01494 927418.