I was conscious that in last week’s ‘layperson’s guide to a CRM project’ video, where I broke a project down into the different stages, that I didn’t really cover off associated timelines. Something I’ve addressed in the following video, in the context of a mid-sized CRM implementation: ShareThis
In this video I wanted to set out the principle stages of a CRM project. It’s aimed at people new to managing a CRM project, and tries to identify some of the things to look out for as you progress.
People are often surprised how long a CRM project can take. In this video I go through ten ways to speed up the delivery of a system.
As promised in last week’s post, which outlined the costs involved in running a CRM project, this video sets out ways to reduce them.