How to speed up a CRM project As a CRM consultant, I get into a lot of conversations with clients about how long projects are going to take, and, invariably, our guidance on average project duration is longer than they were expecting. Which, in turn, normally elicits a question along Continue Reading
Should I set up my own CRM system?
Should I set up my own CRM system? The attraction of the current generation of CRM technologies is that, not only are they by and large hugely flexible, but the underlying tools that underpin that flexibility are generally pretty user friendly. This means that in many cases you don’t need Continue Reading