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Month: January 2013

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99 ways to get more from your CRM software in 2013 – part 3 – ideas 51 – 75

January 23, 2013January 23, 2013 Richard BoardmanLeave a comment

How can your B2B CRM system do more for you in 2013? Here’s the third installment of ideas (the previous two can be found here and here): 51. Customer portals – the CRM system doesn’t have to be just for your own staff. Providing access through a portal to customers Continue Reading

99 ways to get more from your CRM software in 2013 – part two

January 18, 2013January 23, 2013 Richard Boardman1 Comment

Following on from the first installment earlier in the week, the next 25 ideas that may help you get more from your CRM system in 2013: 26. Go mobile – there’s an ever increasing range of client options for smart phones and tablet devices. These can give staff better access Continue Reading

99 ways to get more from your CRM software in 2013

January 14, 2013January 26, 2014 Richard Boardman3 Comments

How can your B2B CRM system do more for you in 2013? Here (in four parts) are ninety-nine things that you might not be doing now that might make a difference: Integrate with your finance system – providing easy access to customer financial data, such as invoice history, can help your Continue Reading

Last month in CRM Software – CRM market news review for December 2012

January 6, 2013January 6, 2013 Richard BoardmanLeave a comment

In summary: Oracle’s purchase of Eloqua throws the cat amongst the pigeons, Salesforce.com helps elect the president, and will gamification take root in CRM? That marketing automation firm Eloqua should be acquired was no great surprise. What was a shock was that Oracle was the purchaser and not Salesforce.com. Ever Continue Reading

Contact

  • E-mail Richard Boardman
  • www.mareeba.co.uk

About


Richard Boardman is founder of Mareeba CRM Consulting, a UK based independent CRM consultancy. He works with mid-sized organisations to help them increase efficiencies and growth through the more effective use of CRM technology.

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