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Month: July 2012

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Microsoft Dynamics CRM 2011 Q2 2012 release misfires

July 9, 2012September 14, 2025 Richard Boardman

As of Friday, Microsoft’s new agile six monthly development schedule looked to be in some disarray. Twelve months ago the arrival of Microsoft Dynamics CRM 2011 seemed to signal a new dawn for Microsoft. Not only were there an array of functional enhancements, but the software was now available as Continue Reading

Last month in CRM Software – CRM market news digest June 2012

July 4, 2012September 14, 2025 Richard Boardman1 Comment

I’d barely pressed the publish button on a blog post suggesting that Microsoft might be in denial on social media when rumours circulated – based initially on an overheard conversation in The Creamery in San Francisco – that Microsoft was in the process of acquiring Yammer, a social collaboration tool. Continue Reading

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About


Richard Boardman is founder of Mareeba CRM Consulting, a UK based independent CRM consultancy. He works with mid-sized organisations to help them increase efficiencies and growth through the more effective use of CRM technology.

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