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Month: July 2012

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Microsoft Dynamics CRM 2011 Q2 2012 release misfires

July 9, 2012July 9, 2012 Richard BoardmanLeave a comment

As of Friday, Microsoft’s new agile six monthly development schedule looked to be in some disarray. Twelve months ago the arrival of Microsoft Dynamics CRM 2011 seemed to signal a new dawn for Microsoft. Not only were there an array of functional enhancements, but the software was now available as Continue Reading

Last month in CRM Software – CRM market news digest June 2012

July 4, 2012 Richard Boardman1 Comment

I’d barely pressed the publish button on a blog post suggesting that Microsoft might be in denial on social media when rumours circulated – based initially on an overheard conversation in The Creamery in San Francisco – that Microsoft was in the process of acquiring Yammer, a social collaboration tool. Continue Reading

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About


Richard Boardman is founder of Mareeba CRM Consulting, a UK based independent CRM consultancy. He works with mid-sized organisations to help them increase efficiencies and growth through the more effective use of CRM technology.

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