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Year: 2008

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And once we shut up….

January 3, 2008 Richard BoardmanLeave a comment

I caught myself ignoring my own advice just before Christmas. We’ve been helping a client improve their handling of customer support calls. This lead us to look at their stock management system, which we quickly found was not set up to help them achieve what they needed to achieve i.e. Continue Reading

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Richard Boardman is founder of Mareeba CRM Consulting, a UK based independent CRM consultancy. He works with mid-sized organisations to help them increase efficiencies and growth through the more effective use of CRM technology.

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