You might have thought selecting CRM software was straightforward. After all, all you have to do is work out a set of requirements, issue a request for proposal, and assess the responses. However the above approach is predicated on one key thing and that is that the information coming back Continue Reading
Monthly fireside – Ruskin Kerslake – ePartners
This month’s fireside is with Ruskin Kerslake of ePartners talking about their push into the legal market-place… RB – Ruskin can you introduce yourself? RK – I’m the CRM Sales Manager for ePartners and I’ve been working with CRM for over nine years. I’ve worked for a number of CRM Continue Reading
A change of plan…
One of the CRM vendors recently changed the way it paid commissions to its sales-people. Instead of paying commission for the whole system, they decided to pay commissions on the software alone – presumably to encourage the salesperson to focus on the element of a system that makes the vendors Continue Reading