Free E-Book:
An Industry Insider's survival guide to everything you should know about buying and implementing CRM software

Free Ebook

While CRM software can transform an organisation’s performance, it’s not as easy to do as many would have you believe. Industry insider and independent CRM consultant, Richard Boardman, walks you step by step through the process of buying and implementing CRM software, and explains how to do it quickly, effectively, at less cost and with less risk.


The E-Book explains:

  • How to plan CRM projects that will have real impact
  • How to find vendors you can trust
  • How to cut out the fat and negotiate the right price
  • Why choosing the right software is not your biggest challenge
  • The most common contractual pit-falls
  • The hidden traps of the implementation process
  • How to get people to use the system

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