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The CRM Consultant

Observations on an independent CRM consultant's quest to help organisations get real value from CRM technology

From the monthly archives:

November 2009

A more successful approach to CRM requirements definition – the wrap up

by Richard Boardman on November 25, 2009

A more successful approach to CRM requirements definition – part three

by Richard Boardman on November 8, 2009

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    Richard Boardman is founder of Mareeba CRM Consulting, a UK based independent CRM consultancy. He works with mid-sized organisations to help them increase efficiencies and growth through the more effective use of CRM technology.
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